A Big “Fuck You” to HP
So it was Christmas day. Not like I’m big on the holidays or it actually means anything but commercially, it was Christmas day. I’m staying with my bF at his place and in the morning I wanted to use my laptop. I turn it on like I normally do for the last 22 months but this time Windows doesn’t boot. Okay, it’s cool it’s happened before. Forced Shut Down and I attempted again. Windows did not boot again. The LED lights are on, I hear the fan and hard-drive running but nothing on my screen.
The bF did a little research and found a thread with users who have the exact same laptop and are experiencing the same issue I’m having. Apparently, the GPU on the TouchSmart tx2000 dislodges when it gets too hot. The gpu is soldered on instead of pinned. There were discussions on how to fix the dislodged gpu it but there is no permanent fix. HP has refused to acknowledge the issue. Other users have had this problem surface after 17 months of usage. It took me 22 months probably due to the usage of a laptop cooler.
I’m going to be getting a new laptop now and selling my TouchSmart to whoever knows how to fix it. The bF forbade me from getting another HP and that is exactly what I am doing. Sorry HP, I’ve been a customer for years but you have definitely lost me here. So here’s a blog post dedicated to you.